What information do we collect?
We collect information from you when you subscribe to our newsletter, place an order, book a workshop or respond to a survey.
When you sign up to our newsletter, you may be asked to enter your name, e-mail address, mailing address and phone number.
What do we use your information for?
The information we collect from you may be used in one of the following ways:
- To personalize your user experience on the website and in the store.
- To improve our website
- To improve customer service
- To process transactions (Your information will not be sold, exchanged, transferred, or given to any third parties for any reason without your consent, other than for the purpose of delivering your order.)
- To administer a promotion, survey or other site feature
- To send periodic emails
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
If at any time you would like to unsubscribe from receiving future emails, please email us at [email protected].
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your credit card information will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Hong Kong Data Privacy Law: Personal Data Ordinance 2012
Because we value your privacy, we have taken the necessary precautions to comply with the Hong Kong Data Privacy Law: Personal Data Ordinance 2012. We, therefore, will not distribute your personal information to external parties without your consent.